Fresh licenses and permits have been issued to 37 companies to produce a total of 762.3 megawatts of electricity in order to boost power supply across the country, data obtained from the Nigerian Electricity Regulatory Commission showed.
An analysis of the commission’s latest Fourth Quarter 2021 Report on Sunday also indicated that the metering of power users dropped by 71.86 per cent when compared to the number of those who were metered by power distribution companies in the preceding quarter.
In the new report, the NERC said, “The commission approved the issuance of four new generation licenses with a total nameplate capacity of 508.5MW and the renewal of two existing licences in 2021/Q4.
“The commission also granted an aggregate capacity of 253.75MW captive power generation permit to eight companies and approved 25 mini-grid permits.”
It stated that 46 metering service providers consisting of 17 installers, 15 manufactures, two vendors and 12 importers were also approved by the commission in 2021/Q4
“The commission granted a total of 85 licenses and permits in 2021/Q4,” the report stated.
On metering, it stated that the huge metering gap for end-use customers was still a key challenge in the industry.
“A total of 81,084 meters were installed in 2021/Q4, as compared to the 288,154 meters installed in 2021/Q3,” the NERC stated.
Providing an explanation for this, it said, “The reduction in the number of meter installations in 2021/Q4 was largely driven by the winding down of the NMMP (National Mass Metering Programme) phase zero.
“The commission’s records indicate that, of the 10,514,582 registered energy customers as at December 2021, only 4,773,217 (45.40 per cent) have been metered compared to 42.93 per cent metering as at September 2021.”
It, however, stated that as a safeguard against overbilling of unmetered customers via estimation, the commission had set maximum limits to the amount of energy (energy caps in kWh) that might be billed to unmetered customers.
“The cap for each customer is set based on the customer category, consumption of metered customers on the same feeder and the customer’s tariff band.” the NERC stated.
It added, “The caps are computed based on three-month data of actual consumption records of metered customers on the same feeder.”
On customer complaints, the regulator stated that in 2021/Q4, cumulatively, the Discos received 222,639 complaints from consumers, as this was 24,479 (-9.91 per cent) less complaints than those received in 2021/Q3.
“In total, the Discos resolved 212,382 complaints corresponding to a 95.39 per cent resolution rate. Metering, billing, and service interruption were the prevalent sources of customer complaints, accounting for 58.83 per cent of the total complaints during the quarter,” it stated.