The Pension Transitional Arrangement Directorate (PTAD) is working to gain pensioners’ confidence, its Executive Secretary, Dr Chioma Ejikeme, has said.
She said they want pensioners to be rest assured that PTAD, in addition to working hard to ensure that their pensions and other retirement benefits were paid promptly, is committed to their welfare.
She stated that the Week draws their attention to the importance of customer service and the people who provide it, the need to boost morale and teamwork, reward employees for the significant work they do and raise awareness of the value of customer service.
The National Co-ordinator and Chief Executive Officer, SERVICOM Office, Nnenna Akajemeli, commended PTAD for its services, adding that there is a significant drop in the number of complaints.
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